Dual Temp Creates Career Ladder Program with Simulation-Based Learning Paths
During the COVID-19 stay-at-home order, Dual Temp Management developed a standardized career ladder program for over 20 technicians using Interplay’s simulation-based learning paths, creating structured benchmarks and accountability to enhance service tech training, foster skill development, and promote career advancement within the company.
Dual Temp Creates Career Ladder Program with Interplay’s Simulation-Based Learning Paths
When the COVID-19 stay-at-home order came into effect, Dual Temp Management used their downtime wisely to refocus on superior service tech training, setting themselves apart in the industry.
In this case study, discover how Dual Temp:
- Created a standardized career ladder program for 20+ techs with built-in benchmarks and accountability
- Used downtime to focus on training and education
- Designed opportunities for technicians to develop skills and advance their careers
- Established top-of-class training structure, setting them apart in the industry
“One of the things we did was tell the guys that we’re setting goals now, and the Interplay platform lets us create a series of steps – a path to help techs achieve their goals in the company. We want this to be a career, not a job. We want our techs to stay and grow.”
Dakota Brown
Service Manager, Dual Temp
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