How Data-Driven Insights Are Shaping Future Training Programs
The article highlights a webinar featuring HVAC industry experts Dan Clapper and Eddie McFarlane discussing how data-driven insights and assessments can be used to design scalable training programs that improve technician performance, align with business outcomes, and demonstrate ROI to drive operational efficiency and long-term growth.
Join industry experts as they dive into best practices for using data to create impactful, scalable training programs that drive operational efficiency and long-term business growth. You will learn how to align training with business impact, use data-driven assessments, and track outcomes to ensure your program is a success.
Dive into key tactics for leveraging data-driven training, including:
- Using assessments to identify and evaluate skills across large teams.
- Connecting training initiatives to measurable business outcomes.
- Leveraging data-driven feedback to enhance technician performance.
- Tracking ROI and key metrics to demonstrate training value.
Meet the Speakers
Dan Clapper
Dan Clapper serves as the Head of Learner and Business Outcomes for Interplay Learning, with over 25 years of experience in a variety of roles across the HVAC market. Over the years in this space, Dan has developed a passion for helping trade professionals grow their businesses and their people. From installing boilers and HVAC equipment with his father as a teenager, to training thousands of HVAC professionals across the country at the manufacturing level, Dan has a unique perspective on best practices for developing and maintaining a strong team.
Eddie McFarlane
Edward “Eddie” McFarlane is the Chief Learning & Development Officer at Sila Services, a national leader in HVAC, plumbing, and electrical services. With over 20 years in the industry, Eddie has advanced from service technician to executive leadership, co-founding impactful tools like Schedule Engine and Toolshed. He serves on the boards of ACCA and NATE, demonstrating his commitment to advancing industry standards and professional development. At Sila, Eddie drives training, development, and employee engagement initiatives, fostering growth and innovation in the trades.
Related
Interplay Learning Newsroom
Interplay Learning, a leading provider of immersive training for industrial and skilled trades, has recently been recognized by TIME and Forbes for its industry impact and financial strength, while partnering with companies like Konecranes to deliver VR crane simulation training that expands customer training capacity and reduces equipment downtime.
Solving 5 Training Challenges Companies Face | Interplay
The article discusses how large companies can overcome five key training challenges—such as identifying diverse technician skill gaps and balancing theory with hands-on learning—by leveraging customized, engaging, and technology-driven training methods like skills assessments, VR, and on-demand simulations to improve employee retention, productivity, and overall business performance.
3D & VR Sim-Based Training for Students
Interplay Learning provides online, on-demand 3D simulation and virtual reality training for skilled trades students, offering industry-aligned courses and certifications across various trades, enabling flexible, safe practice environments, curriculum integration, progress tracking, and proven success in preparing students for workforce readiness as endorsed by educators and employers.
Commercial HVAC Training
Interplay Learning offers expert-led, simulation-based online commercial HVAC training combining 3D and VR technologies to rapidly develop, upskill, and retain technicians at all levels, helping companies like QuesTec Mechanical and Dual Temp create effective apprenticeship and career ladder programs that enhance workforce engagement, job readiness, and retention.
Sila Services Implements 3D Simulation Training to Upskill Field Technicians
Sila Services has partnered with Interplay Learning to implement advanced 3D simulation training across its 30+ HVAC, plumbing, and electrical brands, providing scalable, mobile, and personalized career development solutions for over 1,200 field technicians that reduce reliance on senior staff, minimize business disruption, and support talent growth aligned with the company’s people-first philosophy and aggressive expansion goals.
3D & VR Simulation-Based HVAC Training
Interplay Learning offers 3D and VR simulation-based online HVAC training programs that accelerate skill development, enabling technicians to gain hands-on experience and become job-ready in weeks rather than years, as demonstrated by case studies and testimonials highlighting faster productivity, increased confidence, and reduced callback rates for HVAC companies.