Interplay Learning

HVAC Company's New Hire VR Training Sees Profit In 90 Days

Mid-Florida Heating & Air successfully implemented Interplay VR training to rapidly upskill new HVAC technicians, resulting in a 22% revenue increase, 270% higher billing on entry-level service tickets, 63% reduction in training costs, and 88% retention and promotion of new hires within 90 days.

Mid-Florida Heating & Air is dedicated to providing a productive team environment that fosters growth through training and personal development. However, the growing skills shortage created challenges in getting their green techs up to speed quickly.

In this case study, discover how Mid-Florida Heating & Air:

  • Earned 22% more revenue training techs with Interplay from day one
  • Promoted green techs to profitable team members within 90 days
  • Increased average billing for entry-level tech service tickets by 270%
  • Reduced training expenses by 63%
  • Retained and promoted 88% of new hires

“The new technicians that stay engaged in the training and stick to it are more confident in their abilities & generating way more revenue in the field; much faster than I could’ve imagined.”

Travis Lyons, VP of Operations