Interplay Learning

Multi-Family Maintenance Training

Interplay Learning offers a scalable, immersive career development platform that rapidly trains and upskills multi-family maintenance technicians, helping companies like J.C. Hart and Bell Partners reduce turnover by up to 75%, build confident, skilled teams from inexperienced workers, and address the growing skills gap in the demanding multi-family maintenance industry.

Start Building Your Maintenance Dream Team

Train new technicians faster, upskill experienced techs to keep them sharp, and provide opportunities for career advancement by delivering standardized, scalable maintenance technician training across locations.

Win the Talent War

Attract and Keep the Best and Brightest

Multi-family maintenance is demanding, and the skills gap continues to grow, increasing competition for skilled labor. With more skilled jobs than qualified workers, companies must train inexperienced workers from the ground up.

Interplay’s career development platform delivers immersive, on-demand multi-family maintenance technician training designed to rapidly develop green technicians, boost their confidence in the field, and help you grow your talent in-house.

JC Hart Co. Shares Their Story of Success Using Interplay Learning

JC Hart Co. Shares Their Story of Success Using Interplay Learning (YouTube)

Bell Partners Reduces Turnover by 75% with Targeted Maintenance Tech Certification Program

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Customer Testimonials

Deliver Targeted, Career-Building Training like J.C. Hart

“Skills assessments have been an excellent tool for hiring inexperienced associates and getting them up to speed from day one. Delivering the right training in the right order has enhanced employee confidence and given them the skills to take on entry-level job duties much faster.”

Tracie Kraft, Training Program Manager, J.C. Hart Company

Reduce Turnover and Develop Talent from Day One like Bell Partners

“Since implementing our maintenance training program powered by Interplay Learning, turnover for Maintenance Associates dropped to 20%, compared to 80% for those not in the program.”

Joshua Long, Director of Learning and Development

IRT Living Adopts Simulation Maintenance Training

“Interplay has strong content and material for a scalable way to level up your associates. Nowadays, you can spend a lot of money to fly someone around the country for hands-on training. But in a really scalable way, this online content and how Interplay has presented it is as close to repeating an in-person experience as I think you can find. I think that’s why it resonates with our onsite associates.”

Jacqui Hafele, Learning & Development Content Manager, IRT

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Develop a Highly-Trained, Property Maintenance Team Quickly

Interplay’s career development platform has everything you need to train your multi-family maintenance team faster, better, and easier than ever before. Choose from expert-led videos, in-depth courses like HVAC and electrical, and immersive 3-D and virtual reality simulations.

Maintain Your Competitive Edge

Give yourself a competitive edge in attracting and retaining talent by providing Interplay’s immersive 3D and virtual reality training for all skill levels.

Improve Your Bottom Line

An investment in training can pay for itself quickly by preventing costly callbacks and reducing outsourcing expenses.

Get Certified

Build a safe and productive workforce by giving your team access to CPO (Certified Pool Operator®) and OSHA training courses and certification prep.

Explore Certifications

In-the-Field Guides for Real-World Troubleshooting

Give your maintenance technicians access to mobile-first learning experiences that support them during real-world repair and diagnostic tasks. Whether new to the job or tackling a complex issue, these interactive guides complement structured training with just-in-time instruction to help technicians when they need it most. Here’s how you can use them:

Live Troubleshooting Assistance

Reduce delays and guesswork with step-by-step support that helps techs resolve issues in the field, without picking up the phone.

On the Job Onboarding

Enable new hires to apply what they’ve learned in real-world scenarios, speeding up ramp time and reducing the need for shadowing.

Cross Training and Reinforcement

Make it easier for team members to take on unfamiliar tasks or refresh common ones, supporting workforce flexibility and growth.

Consistent, Accurate Repairs

Reduce callbacks, rework, and downtime with built-in checks and a standardized troubleshooting approach.

Take the Stress Out of Building and Training Your Maintenance Team

Interplay’s on-demand multi-family maintenance technician training is simple to administer and deliver, enabling you to quickly provide effective upskilling to as many people as possible.

  • Assess, track, and develop the skills of your new and experienced technicians
  • Provide consistent, effective training to all skill levels, across your locations
  • Cross-train HVAC, plumbing, and electrical in-house, reducing outsourcing costs
  • Integrate Interplay into your LMS for consolidated reporting and standardization

See How It Works

Featured Courses and Learning Paths

Facilities Maintenance Welcome Assessment

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Fluid Cooler Preventative Maintenance 3D/VR

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Chiller Troubleshooting 3D/VR

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Gas Rooftop Refrigeration Troubleshooting 3D/VR

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Chiller Systems

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Ladder and Fall Safety

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Want to Learn More?

Report: Winning the Talent War: Give Techs Time and Real-Life Scenarios to Train Themselves

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Guide: The Ultimate Make-Ready Walkthrough Procedure Guide

View Guide

Blog: Keep Maintenance Positions Filled: Digitally Train to Retain

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