Interplay Learning

Southern Home Chooses Interplay as Tech Training Provider

Southern Home Services Corporation has partnered with Interplay Learning to implement a standardized, scalable online technical training platform featuring immersive 3D simulations and virtual reality for over 750 technicians across 25+ locations, aiming to enhance skills, certifications, recruitment, reduce callbacks, and drive revenue growth.

AUSTIN, Texas — July 18, 2023 — Interplay Learning, the leading provider of online skilled trades training, announced a strategic partnership with Southern Home Services Corporation, a residential home services provider specializing in HVAC, plumbing, electrical, and generator service, replacement, and maintenance. This collaboration names Interplay Learning as the exclusive content engine for technical training and the designated LMS provider across Southern Home Services’ network of over 25 locations.

Southern Home Services Corporation recognized the need for a standardized technical training and development system across its expanding portfolio. By partnering with Interplay Learning, they aim to deliver a unified and scalable training solution to their 750+ technicians. Through Interplay’s digital learning platform, technicians at every business location will have access to industry-leading training tools and resources, including immersive 3D simulations and virtual reality experiences.

Interplay’s content catalog ensures that technicians across various skill levels and trades can enhance their knowledge, acquire new skills, and earn essential industry certifications such as EPA 608. The platform’s built-in skills assessment tool will help identify and address technicians’ skills gaps, providing targeted learning paths. The training program is also designed to assist Southern Home Services in improving recruitment, addressing labor shortages, reducing callbacks, and driving revenue growth throughout its network.

Matt Ellenberg, Training Manager at Southern Home Services, stated, “Training equals next month’s, next quarter’s, and next year’s revenue dollars. This partnership with Interplay is an investment in our technicians’ career development and a driver of future revenue.” Chief Operating Officer Drew Poskon added, “This training partnership is a testament to our commitment to providing best-in-class training that directly translates to best-in-class home service experiences for our customers.”

The partnership between Southern Home Services Corporation and Interplay Learning marks a significant milestone in advancing technical education delivery throughout the trades. By leveraging leading technology and comprehensive training resources, both organizations aim to shape the industry, ensuring continued growth and success for Southern Home Services and its workforce.

Doug Donovan, CEO of Interplay Learning, said, “Interplay is thrilled to work with Southern Home Services in setting a new benchmark for technical education across the trades. We are honored to work alongside them to drive acquisition success and provide their expanding workforce with a centralized system of career-building tools necessary for sustainable growth.”

About Southern Home Services Corporation

Headquartered in Maitland, Florida, Southern Home Services operates heating, air conditioning, plumbing, and electrical home service businesses in the United States. Since its inception in 2016, Southern Home Services has remained one of the home service industry’s premier growth platforms, driving both organic initiatives and an acquisition strategy focused on market-leading brands. More information is available at https://www.southernhomeservices.com/.

About Interplay Learning

Austin-based Interplay Learning offers scalable and effective training for the essential skilled trades that helps business leaders, educators, and their teams build better companies, careers, and lives. Interplay Learning’s immersive online and VR training platform for HVAC, plumbing, electrical, solar, hospitality, multifamily maintenance, and facilities maintenance workforces includes expert-led video courses, hands-on 3D simulations, knowledge checks, and custom learning paths to upskill advanced technicians and help new technicians be job-ready in weeks, not years.

Interplay Learning was named to the 2022 Inc. 5000 and Inc. Best in Business lists and earned three honorable mentions in Fast Company’s 2021 World Changing Ideas Awards. Visit www.interplaylearning.com to learn more.