The Retention Playbook - Interplay Learning
The Retention Playbook webinar by Interplay Learning, featuring experts Dan Clapper and Tim McDaniel, addresses the high early turnover in skilled trades by advocating for ongoing, structured training as a strategic tool to build foundational knowledge, foster continuous learning, reduce errors, improve productivity, and ultimately enhance worker retention and engagement.
On-Demand Webinar
The Retention Playbook: Rethinking What it Takes to Keep Skilled Workers
Why Watch?
The skilled trades industry faces a major retention challenge, with many employees leaving within their first 90 to 180 days—often due to a lack of foundational knowledge and ongoing support. Training is more than a one-time event or a way to correct mistakes; it’s a strategic tool for improving retention, productivity, and job satisfaction. To keep workers engaged, companies must make training an ongoing resource that builds confidence and fosters a culture of continuous learning.
Join industry experts Dan Clapper and Tim McDaniel as they break down how structured, ongoing training can drive retention and engagement in the trades. They’ll share actionable strategies to help you rethink your training programs and give workers the most valuable tool they’ll ever have: knowledge.
Here’s what you’ll learn:
- Why early turnover is so high–and how training can help fix it
- How to build a culture that values continuous learning and skill development
- The role of structured training in reducing errors and improving productivity
- Strategies to turn training into a competitive advantage for retention
Meet the Speakers
Dan Clapper
Head of Learner and Business Outcomes
With over 25 years of experience in a variety of roles across the HVAC market, Dan has developed a passion for helping trade professionals grow their businesses and their people. From installing boilers and HVAC equipment with his father as a teenager to training thousands of HVAC professionals across the country at the manufacturing level, Dan has a unique perspective on best practices for developing and maintaining a strong team. At Interplay, Dan helps business owners and leaders leverage 3D simulation-based training to help attract new talent to the industry and upskill them faster and more efficiently than ever before.
Tim McDaniel
Solutions Consultant, SME
Tim draws from his 35-plus years of field and engineering experience to provide consultation on quality engineering solutions, maintenance training and support, and designs for training for the existing and future workforce. Prior to joining Interplay, Tim served as Executive Vice President of TPC iSchematic, where he not only led a team that provided products and services to various industrial and commercial clientele but also supported online and instructor-led training across various divisions. Over the course of his career, Tim has been responsible for engineering and consulting services, new product development and support, and curriculum development for various companies, including American Trainco, National Technology Transfer, and Industrial Trainers of America.
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