Webinar: Metrics That Matter For Your Training Program
The on-demand webinar "Metrics That Matter For Your Training Program," featuring multifamily industry expert Craig Bartholomew and Interplay Learning's Emily Lamb, provides practical guidance on setting goals, tracking key metrics, creating reporting systems, demonstrating ROI, and shares decades of multifamily training insights to help prove and improve the success of technical and safety training programs.
On-demand Webinar > Multifamily Customers
You’ve launched a training program designed to advance your team’s technical expertise and keep them safe, but how do you know if it’s really working? Do you find yourself asking:
- What metrics should I be tracking?
- How do I measure our training program’s success?
- Can I prove the training program’s value to leadership?
- Could I show our training program’s ROI?
If those questions sound familiar, you’re not alone––we have answers. Join Interplay Learning expert Emily Lamb and multi-family industry veteran Craig Bartholomew for our on-demand webinar “Metrics that Matter: Proving Your Training Program is a Success.”
Bartholomew shares training program insights, tools, and tricks of the trades that he’s gathered over his more than 20 years of experience, followed by an audience Q&A.
Things You’ll Learn:
- How to set and evaluate goals for your training program
- The key metrics to be tracking––and why you should be tracking them
- Creating a tracking and reporting system that works for your business
- Ways to report on success and demonstrate positive ROI
- Examples of what’s worked–and what hasn’t–from Bartholomew’s decades of multifamily experience
About Craig Bartholomew
Craig began his career in the multifamily industry in 1992. During his 23-plus years working on site, Craig was relied on for property takeovers, due diligence, regional maintenance training, teaching classes in plumbing, electrical, HVAC and pool management. Craig is currently an EPA Proctor and PHTA (NSPF) Certified Instructor. With decades of on-site maintenance experience, he brings a wealth of knowledge and success on diverse assets including A+ Lease-ups, Conventional, Mid-Rise and Garden Style Communities.
Craig is currently an independent contractor working in the multifamily industry to advance education for service teams. In his prior roles, Craig served as Sr. Director of Maintenance and Technical Education and as a Regional Maintenance Manager for a large multifamily company. As Sr. Director, Craig worked closely with leadership to develop and implement tools for services teams that reduce risk and improve efficiency. As a Regional, not only was there a component of compliance to company standards but also an opportunity to train and mentor Supervisors and all service team members through one-on-one, classroom and hands-on learning.
Related
3D & VR Sim-Based Training For Students
Interplay Learning provides online, on-demand 3D simulation and virtual reality training for skilled trades students, offering industry-recognized certifications, flexible practice environments, curriculum-aligned content across various trades, and proven success in preparing students for workforce readiness through partnerships with employers and educational institutions.
3D & VR Sim-Based Training for Students
Interplay Learning provides online, on-demand 3D simulation and virtual reality training for skilled trades students, offering industry-aligned courses and certifications across various trades to enhance curriculum, enable flexible practice, track progress, and prepare students for workforce success, as evidenced by positive testimonials from educators and workforce leaders.
3D & VR Sim-Based Training for Skilled Trades Education
Interplay Learning provides online, on-demand 3D simulation and virtual reality training for skilled trades education, offering industry-aligned courses and certifications across various trades to help students learn faster, practice safely anytime, track progress easily, and gain employer-recognized credentials that enhance job readiness and workforce placement.
Commercial HVAC Training
Interplay Learning offers expert-led, simulation-based online commercial HVAC training combining 3D and VR technologies to rapidly develop, upskill, and retain technicians at all levels, helping companies like QuesTec Mechanical and Dual Temp create effective apprenticeship and career ladder programs that enhance workforce engagement, job readiness, and retention.
3D & VR Sim-Based Training for Students
Interplay Learning provides online, on-demand 3D simulation and virtual reality training for skilled trades students, offering industry-aligned courses and certifications across various trades, enabling flexible, safe practice environments, curriculum integration, progress tracking, and proven success in preparing students for workforce readiness as endorsed by educators and employers.
Center for People’s Workforce Development Program Achieves 95% Completion Rate - Interplay Learning
The Center for People’s workforce development program, utilizing Interplay Learning’s simulation-based training platform, enrolled 80 low-income learners in skilled trades courses such as HVAC and electrical, achieved a 95% completion rate with over 600 courses completed, awarded 330 certificates, and successfully placed 37 individuals into skilled trades jobs in 2025, thereby promoting economic independence and reducing recidivism among Nebraska’s underserved populations.